Customer Service At Its Best!

Customer Service At Its Best!

Prescriber loyalty is key to the new Fluidra‘s continued success. It´s important that we nurture the relationships we have with our customers and pool experts not only through our offer of excellent products, but also the customer service we provide. With this in mind, in late October colleagues at Zodiac Portugal organized their annual premium trip for their most loyal clients.

Taking 30 of our Zodiac Premium customers to Tuscany, Italy, the three day event was not only an opportunity to get to know one another better, but also celebrate the achievements of the past year together.

The Tuscan setting was the perfect place to not only strengthen the company’s relationship with its most important clients but of course to take in some of Italy´s most famous and impressive sights. The highlight of Zodiac Portugal’s customer care program, the trip not only succeeded in reinforcing the strong bond we have with our most valued patrons, but was a clear example of the excellent service our colleagues in Portugal provide.

Well done and thanks to everyone involved!!

Leave a Reply

Your email address will not be published.

Pursuant to the regulations in force on personal data protection, you are hereby informed that your personal data shall be processed by FLUIDRA S.A. (hereinafter FLUIDRA), located at Avda. Francesc Macià, 60, planta 20, 08208, Sabadell (Barcelona) and holder of TIN A-17728593. Your data shall be processed for the purpose of posting your comment on our Website. Your data shall not be assigned, sold, leased or in any other way whatsoever made available to third parties. In certain cases, access shall be given to them to any of FLUIDRA's service providers that render certain services to FLUIDRA (such as sending the newsletter), but under no circumstances shall they process them for their own ends. We shall keep your personal data on record for the time that the article is posted and, in any event, for the period required for handling them. The processing of your data is legitimate because you have given your consent to do so. You may exercise your rights to access, rectification, erasure, restriction of processing, data portability and to object, or to withdraw the consent given to process your personal data, by sending a letter to the data controller at Avda. Francesc Macià, 60, planta 20, 08208 Sabadell (Barcelona) or an email to, with the subject line “Protección de Datos” in both cases and a copy of a valid ID document. Should you wish to contact our DPO to submit any query or question, you may send an email to or a letter to the address provided with the subject line "DPO". We hereby inform you that you may exercise you right to file a claim with the supervisory authority.