Paula Sotomayor (Manufacturas GRE), Rick de Laat (SIBO Fluidra) and David Blasco (INQUIDE) are the members of one of the two winning teams from this year’s Innovation Week, held during the first week of October. Their project, Improv3d, won the most votes from the panel of jurors.
Over five intensive days, Paula, Rick, and David, along with three other teams, developed their ideas using the Design Thinking methodology. The process included the support of Fluidra colleagues and external experts. The last day culminated in the presentation of the different projects before a jury.
Improv3d aims to improve our customer and user service through the use of 3D printing technology and a digital platform that allows us to connect and engage with them. Take the following scenario: Some spare parts have long delivery times. Bringing delivery times down requires having the parts in stock, but because they aren’t needed often this increases stock costs and generates value depreciation due to low rotation. Now let’s imagine the customer can use Improv3d. The customer logs into the Improv3d app and selects the part they want. They then launch an order to print the part using next-generation Multi Jet Fusion 3D printers. The customer gets the part, ready for installation, within 48 hours! By doing this we can improve our service, cut costs, and reduce stock!
“We are living at a time when everyone who needs something needs it now. We must be able to offer our customers the same. We have combined this with our goal of putting an end to surplus stock for Fluidra and its customers.” (Paula Sotomayor)
As one of the winning teams, Paula, Rick, and David will have the chance to continue to work on their project and take it forward to the development phase at Fluida Accelera. The aim of this development phase is to prepare the project for a pilot test to assess its viability.