In order to strengthen our presence in India and build up a team of highly qualified experts in the region, Fluidra and Astral India ran training sessions for all of our sales teams in the country. The training sessions took place in Chennai on 11 and 12 August, and consisted of a combination of practical activities and some more theoretical work.
During the sessions, which were held in the Hotel Accord Metropolitan, the attendees learnt about AstralPool’s solutions (design criteria, the most common problems, how to solve them, etc.) and they were acquainted with the brand’s latest and most outstanding products, such as AstralPool Mac, Lumiplus LED, the Neolysis devices, and Viron and Kivo pumps.
In addition, the CFO for India, Ravi Kumar, ran a short but extremely useful training session about letters of credit, the tax regulations that apply in a number of the country’s states and the importance of keeping expenses down to a minimum. Moreover, the attendees were given the opportunity of visiting some of the city’s foremost pools, spas and hotels.
These training sessions gave the latest members of the team a great opportunity to familiarise themselves with our equipment and installation processes. In order to build up team spirit and encourage staff from different parts of the country to interact with each other, a lunch was organised for all Astral India staff so that they could chat and get to know each other.
Over the two days, the staff from a number of areas were able to exchange opinions and experiences, and each salesperson was given the opportunity to talk about a success story. This exchange of ideas, which proved extremely useful and enriching, helped us to identify the company’s strong points and aspects that left room for improvement. The closing ceremony focused on “how to sell” and was illustrated by the screening of part of the film A Beautiful Life.
Both the attendees and the organisers agreed that the training sessions had been a success, so we will continue to use this method in the Fluidra Group’s various subsidiaries.